Your IT Questions, Answered.
Your Business, Protected.
At The CPU Squad, we believe great IT support starts with clarity. Here are answers to some of the most common questions we get from business owners like you. Want to dive deeper? Let’s talk!
Security & Compliance
How can I ensure my business is protected from cyber threats like phishing and ransomware?
Cyber threats are constantly evolving, and basic antivirus isn’t enough. A multi-layered security approach—including advanced threat detection, email filtering, and employee training—is the best defense. Let’s assess your current setup and make sure you’re covered.
What cybersecurity measures should my business have in place to comply with industry regulations?
Compliance isn’t just about checking boxes—it’s about protecting your business from fines, breaches, and downtime. We help businesses implement security frameworks that meet industry regulations like HIPAA, FINRA, and FTC Safeguards Rule. Not sure if you’re compliant? Let’s find out.
Do I really need cybersecurity training for my employees? How does it help?
Over 90% of breaches start with human error. Training your employees to spot scams and phishing attempts is your first line of defense. We offer training programs with phishing simulations to keep your team sharp.
What’s the best way to prevent data breaches in my business?
A strong Zero Trust security model means no one gets in without proper authentication—no exceptions. Add in endpoint protection, backup solutions, and ongoing monitoring, and you’re in a great place. We can evaluate your setup and close any security gaps.
How does multi-factor authentication (MFA) improve my security?
MFA blocks over 99% of automated cyberattacks by requiring a second form of verification (like a text or app notification). Even if someone steals your password, they can’t get in. We’ll help you set it up the right way—without slowing down your workflow.
Manged it services & support
What are the benefits of outsourcing IT support vs. hiring an in-house team?
Hiring in-house is expensive and limited by one person’s expertise. With a managed IT provider like us, you get a full team of experts for a fraction of the cost. Plus, we’re proactive—fixing issues before they become problems.
How quickly can you respond if we have an IT issue?
We pride ourselves on fast, reliable support—whether remote or onsite. Our 24/7 monitoring catches many issues before you even notice them. For urgent issues, our team responds quickly to get you back up and running.
What does your Managed IT Services plan include?
Our plans include proactive monitoring, security, backups, updates, help desk support, and strategic IT planning. Think of us as your outsourced IT department—handling everything so you can focus on your business.
Can you support both remote and in-office employees?
Absolutely! We help businesses set up secure, seamless remote work solutions so employees can work from anywhere without security risks. Whether you have an office, remote team, or hybrid setup, we’ve got you covered.
How do you handle IT support outside of normal business hours?
Cyber threats and tech issues don’t wait for business hours, and neither do we. Our team provides after-hours emergency support and 24/7 monitoring to keep your systems running smoothly. Need after-hours coverage? Let’s talk.
IT doesn’t have to be complicated.
We simplify tech so you can focus on your business.
backup & disaster
What happens if my server crashes? How quickly can you restore my data?
With the right backup strategy, we can restore your data within minutes in most cases. We offer cloud-based and on-site backups to keep your business running, no matter what. Don’t wait until disaster strikes—let’s put a plan in place today.
What’s the difference between cloud backup and on-premises backup?
Cloud backups keep your data safe offsite, protecting against fire, theft, or hardware failure. On-premises backups allow for faster recovery but are vulnerable to local disasters. The best solution? A hybrid approach—and we can help set that up.
How often should my business be backing up data?
Daily at a minimum, but in reality, your backup strategy should be based on how much data you can afford to lose. We offer real-time and scheduled backups so you’re always covered. Let’s review your setup and make sure you’re protected.
If I get hit with ransomware, can you recover my files?
If you have the right backups in place, absolutely. Our advanced ransomware rollback can restore your data without paying a dime to hackers. If you’re unsure about your backup protection, now’s the time to talk.
How does a disaster recovery plan help my business stay operational?
A good disaster recovery plan means your business doesn’t stop when something goes wrong. We map out backup strategies, failover systems, and step-by-step recovery processes so downtime is minimal. Want to see how prepared you are? Let’s run a test.
Productivity & cloud solutions
Which is better for my business: Microsoft 365 or Google Workspace?
It depends on how you work. Microsoft 365 is great for businesses that rely on Excel, Outlook, and Teams, while Google Workspace is ideal for collaboration-heavy teams using Docs and Gmail. We can help you decide and set it up securely.
How can I improve collaboration and efficiency with cloud services?
The right cloud tools can streamline workflows, secure data, and boost productivity. Whether it’s Microsoft Teams, Google Drive, or automation tools, we help businesses implement cloud solutions that work. Let’s optimize your setup.
Is my business ready to move to the cloud?
If you’re dealing with outdated hardware, security concerns, or remote work challenges, it might be time. Cloud migration reduces costs, improves security, and makes scaling easier. Let’s evaluate if now is the right time for your business.
How can I ensure my team can work securely from anywhere?
Secure VPNs, MFA, device management, and endpoint security are all key. We create secure remote work solutions that balance convenience and protection. If your team works remotely, let’s make sure they’re doing it safely.
What tools do you recommend for business automation and efficiency?
From password managers to AI-driven automation, the right tools save time and reduce human error. We help businesses implement the best tech stack for productivity. Let’s optimize your workflow.
IT Strategy & growth
How do I know if my IT infrastructure is scalable for growth?
If your systems slow down as you grow, you’re not scalable. We assess your IT infrastructure and help you build a flexible, future-proof tech plan. Let’s make sure your IT is ready for what’s next.
What technology investments should I make to future-proof my business?
Cybersecurity, cloud infrastructure, and automation tools are key. We help businesses prioritize the right IT investments so they stay ahead. Let’s build a roadmap for your business’s growth.
Can you help me budget for IT expenses and plan for upgrades?
Absolutely! IT budgeting doesn’t have to be unpredictable. We create clear, predictable IT roadmaps so you can plan for upgrades without surprises.
How do I know if my current IT provider is giving me the best service?
If they’re only fixing problems instead of preventing them, that’s a red flag. We focus on proactive IT management, fast response times, and transparent communication. Let’s compare and see if you’re getting the support you deserve.
What makes The CPU Squad different from other IT service providers?
We’re not just an IT provider—we’re your business partner. Our proactive approach, no-tech-jargon communication, and dedicated support set us apart. Let’s chat and see how we can support your business.